Human Resources Services consists of several small departments. We needed to move their site onto a new CMS, coordinate with each area to update and organize their content to meet the needs of various users.
UX Design Manager | Product Manager
Through site analytics and user surveys, we identified five major user groups; Managers, Current Employees, Certain Employees, Former Employees, and Job Seekers. We focused our attention on how best to organize their content for each of the users.